Privacy Policy

1.1 We are Dinex, a Kuwaiti company based in Kuwait, established in 2020. Phone: +965 94941393, with the option to contact us via email as well ("Dinex," "we," "us"). Dinex is the trade name of Digital Color for Information Technology (a limited liability company). Dinex provides the following products and services ("Products"): - Dinex – a cloud-based restaurant management solution that includes websites and kiosks. 1.2 When providing the Products, Dinex processes personal data, including data collected when you use our website (the "Website"). (The Website and the Products are collectively referred to as the "Services").

2.1 Dinex takes your personal data seriously and processes it in accordance with applicable laws and regulations. Dinex acts as the "Data Controller" (the entity responsible for determining how your personal data is processed). 2.2 By accepting this Policy and providing your data to us, you agree to its collection, use, disclosure, and retention in accordance with applicable law. 2.3 If you do not agree to this Policy, please do not provide any personal data to us. Please note that we may be unable to respond to your inquiries or provide services if you do not provide the required data.

3.1 We collect the data you provide when registering for an account or contacting us by any means. This includes: name, email, phone number, business name, location/country, and payment information. 3.2 We also collect usage data, device data, and your feedback about our Services.

We use cookies when you access our website to collect data that helps us improve the Services and facilitate repeated use without requiring you to log in each time.

We collect your data directly from you, through cookies, and through your interactions with our Services.

We use your personal data for the following purposes: - To communicate with you about our Products and Services. - To manage our relationship with you or your organization. - For billing and payment. - For marketing and promotional communications (with the option to opt out). - To improve our Services and understand your needs. - To comply with applicable laws and regulations.

We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we will delete it from our systems.

We may share your personal data with: - Dinex group companies. - A new owner in case of a change in ownership. - External service providers (including IT providers). - Government authorities. - Our employees, advisors, and contractors. - Banks and payment service providers.

Our Website may contain links to third-party websites such as social media platforms. Dinex is not responsible for the content or practices of these websites. Please read their respective privacy policies.

By accepting this Policy, you agree to the storage of your data within Kuwait, with the possibility of transfer or processing by local third-party service providers.

Dinex takes technical and administrative measures to protect your data, but complete security cannot be guaranteed due to the nature of the Internet.

We may update this Policy from time to time. Any changes will take effect immediately once published on our website or communicated to you via email.

You have the following rights: - The right to be informed. - The right to access your data and request a copy. - The right to correct or update your data. - The right to request deletion of your data when it is no longer needed. - The right to withdraw your consent at any time.

If you have any questions or complaints about how we process your personal data, you can contact us via email: [email protected].