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Terms and Conditions

Last updated: January 2025

Overview

These Terms and Conditions constitute a legal agreement between you (the current or prospective customer of Dinex) and Dinex (hereinafter referred to as "Dinex," "we," "us," "our"). This agreement governs your use of Dinex's services, which include applications, websites, software, hardware, and other products and services (collectively referred to as the "Services"). By registering and creating a Dinex account, visiting our website, or subscribing to one of our services, you agree to be bound by these Terms and Conditions, including any additional rules, policies, or regulations referenced herein. These Terms and Conditions apply to all users of the website. Please read these Terms and Conditions carefully before accessing or using our website. If you do not agree to these Terms and Conditions, you are not permitted to access the website or use any of the Services.

Account Registration

Dinex provides a cloud-based management system that enables restaurants, cafés, food trucks, and retail stores (the "Customers") to manage, monitor, optimize, and expand their business operations. To use the Services, you must open a Dinex account ("Dinex Account"). During registration, you will be required to provide information (such as your name and other personal details). You must provide accurate and complete information and keep it updated at all times. You are solely responsible for all activities related to your account. Dinex reserves the right to change, suspend, or terminate any account that contains inaccurate or incomplete information, or where registration requirements are not met.

Account Cancellation & Data Protection

Dinex reserves the right to cancel or terminate any account that violates these Terms and Conditions or the Privacy Policy. In such cases, Dinex may retain customer information in its database for one (1) month from the date of cancellation. If the customer chooses to cancel the account voluntarily, Dinex will immediately delete all related personal information from its database.

Confidentiality

You are the only party authorized to access and use your account. You are responsible for keeping your login credentials confidential. If your credentials are used by another party, Dinex will assume that the individual has the legal authority to do so. If you become aware of unauthorized access, you must notify Dinex immediately via email at [email protected].

Data Privacy & Security

The privacy and security of your personal information are extremely important to us. Dinex's Privacy Policy defines the types of information we collect and how we use it, in compliance with applicable international law. The Privacy Policy forms an integral part of these Terms and Conditions.

Permitted Activities

By using the Services, you agree not to:

  • Use the Services in violation of applicable laws or these Terms.
  • Upload or share any content that infringes intellectual property rights.
  • Upload viruses, malware, or harmful code.
  • Impersonate others or provide false information.
  • Attempt to hack, disrupt, or interfere with Dinex's Services or systems.
  • Republish, copy, sell, or rent any Dinex content without prior written approval.

User-Generated Content

Users may be allowed to post comments or opinions on the website. Such comments reflect only the views of the individual users and not Dinex. Dinex reserves the right to remove inappropriate or unlawful content. By posting comments, you warrant that:

  • Your comments do not violate intellectual property rights.
  • Your comments do not contain offensive, defamatory, or illegal content.
  • Your comments will not be used for unlawful or commercial solicitation.

You grant Dinex a non-exclusive license to use, reproduce, or republish your comments.

Third-Party Content

The Services may include materials from third parties such as links, text, images, or advertisements. All such content is protected by intellectual property laws. Unauthorized use may result in legal liability. Dinex does not guarantee the accuracy or quality of third-party content. You assume all risks associated with its use.

Communications

Dinex may contact customers via email, phone, or dashboard notifications. You are responsible for staying informed by reviewing such communications.

Closing Your Account

You may close your Dinex account at any time free of charge. However, you will remain responsible for any outstanding purchases, fees, or obligations. No refunds will be issued for prior payments once the account is closed.

Disclaimer

To the maximum extent permitted by law, Dinex disclaims any liability for damages or losses resulting from the use of the website or Services provided free of charge.

Terms and Conditions - Dinex POS System | Dinex